Terms of Service
Last Updated: July 31st, 2024 

Welcome to the Network Tree website, owned and operated by Network Tree Co. and any of its subsidiaries or affiliates (“Company,” “we,” “us” or “our”). These Terms of Service (this “Agreement”) govern your use of the website located at www.networktree.app (the “Site”) and all related products, services, tools, the Network Tree CRM mobile application (the “App”), web applications, and any other technology platforms or tools located at any Company websites, including without limitation, successor website(s) or application(s) thereto (collectively, the “Service”). The terms “you,” “your” or “user” refers to you, the user. Company and you may each be referred to as a “Party” or collectively referred to as the “Parties”. If you are using the Service on behalf of a business, association, or other entity, “you” or “your” will also refer to such business, association, or other entity, unless the context clearly dictates otherwise. You agree that you are authorized to consent to these terms on behalf of such business, association, or other entity, and we can rely on this.

Important Notices

PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST COMPANY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW.

These Terms Set Forth a Legally Binding Agreement

Please read this Agreement very carefully before accessing or using our Service. By using/ continuing to use our Service, you acknowledge you have read and understand and agree to be bound by the Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Please print a copy of this Agreement for your records. If you do not agree to all the terms and conditions of this Agreement, then you may not access or use the Service. If this Agreement is considered an offer, acceptance is expressly limited to this Agreement.

Eligibility to Use the Service

To use the Service you must be, and represent and warrant that you are, at least the age of majority in your state, province or jurisdiction of residence, or if you are under the age of majority in your state, province, or jurisdiction of residence, you represent and warrant that you are over the age of eighteen (18) and your parent or legal guardian has reviewed this Agreement with you and accepts them on your behalf; parents or legal guardians are responsible for the activities of their minor dependents while using the Service. You warrant and represent that you (1) have all necessary rights, power, and authority to agree to this Agreement and perform your obligations hereunder, and (2) nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation.

Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use, store, and disclose your personal information (“Privacy Policy”). When creating an Account (as defined in Section 3.1) and using the Service, you will be asked to provide certain personal information. By providing such personal information, you agree to the terms of our Privacy Policy and expressly consent to Company’s collection, storage, use, and disclosure of your personal information in accordance with the Privacy Policy.

1. The Service
1.1. The Service
2. Warranty and Liability Disclaimers

Company provides the Service and the information, materials, and/or data (collectively, “Information”) contained therein for informational purposes only. We do not warrant or represent the accuracy, availability, reliability, timeliness, completeness, currency, or suitability of any Information available made through the Service.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THOSE ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

YOU EXPRESSLY AGREE THAT THE USE OF, OR INABILITY TO USE, THE SERVICE IS AT YOUR SOLE RISK. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER INDIVIDUALS. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT AVAILABLE ON OR THROUGH THE SERVICE, OR THE CONTENT OF ANY THIRD-PARTY WEBSITES OR SERVICE LINKED TO OR INTEGRATED WITH OUR SERVICE. WE DO NOT REPRESENT OR WARRANT THAT (1) YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (2) ANY ERRORS IN THE SERVICE WILL BE CORRECTED, (3) THE QUALITY OF THE SERVICE, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU WILL MEET YOUR EXPECTATIONS, (4) THE SERVICE WILL BE FREE OF ANY WORMS OR VIRUSES OR ANY CODE OF A MALICIOUS AND/ OR DESTRUCTIVE NATURE, (5) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (6) YOUR USE OF THE SERVICE WILL RESULT IN ANY SPECIFIC OUTCOMES.

COMPANY AND ITS AFFILIATES WILL HAVE NO LIABILITY FOR ANY: (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE OR CONSUMPTION OF ANY CONTENT; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR OF ANY PERSONAL INFORMATION OR USER DATA; (4) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE SERVICE; (5) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE WHICH MAY BE TRANSMITTED ON OR THROUGH THE SERVICE; (6) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR SHARED THROUGH THE SERVICE; OR (7) LOSS OR DAMAGED CAUSED BY ANOTHER USER’S VIOLATION OF THIS AGREEMENT.

3. User Account; Account Security
3.1. Account Registration
3.2. Consent to Receive Electronic Communication
3.3. Account Security
3.4. Company May Suspend Accounts
4. Your Data
4.1. Your Data
4.2. Statistical Information
5. License Grant; Use Restrictions
5.1. App License Grant
5.2. Use Restrictions
6. Intellectual Property Rights
6.1. Intellectual Property Ownership
6.2. Feedback
7. Third Party Services and Websites

Certain information, content, products, and services available via the Service may include materials from third-parties or provide you with access to third-party tools, products, and resources over which we neither monitor nor have any control nor input.  Further, third-party links on the Service may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, or for any other materials, products, or services of third parties. The views expressed in third-party materials, websites, resources, products, or services are those of such third-party, and do not necessarily reflect our views.

You acknowledge and agree that we provide access to such materials, products, websites, tools, and resources “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We do not warrant and will not have any liability or responsibility arising from or relating to third-party materials, websites, tools, products, and resources. Any use by you of third-party materials, tools, products, services, and resources offered through the Service is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which such items are provided by the relevant third-party provider(s).

We are not liable for any harm or damages related to your purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. You may not use third-party content without that third-party’s permission, or as otherwise allowed by law. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third-party.

8. Termination

This Agreement is effective unless and until terminated by either you or us. You may terminate this Agreement at any time by notifying us that you no longer wish to use the Service, or when you cease using our Service and delete your Account. Deleting your Account can be done by logging on to your Account, going to the navigation bar and clicking settings, under settings you will next click the Account button. Within the Account page, you will be able to delete your Account. Thereafter you shall not be able to use the Service until you renew your registration to the Service. Cancelling your Account may cause the loss of certain information you provided us and/or the capacity of your Account. We do not accept any liability for such loss.

Termination of your Account shall not relieve you of your obligations to pay amounts accrued or owing, nor affect any legal rights or obligations which may have arisen under the Agreement prior to or at the date of termination. We may terminate, limit, or suspend your use of the Service (or any part thereof) or your Account, if (1) you fail, or we suspect that you have failed, to comply with any term or provision of this Agreement, or (2) for any other reason, with or without cause, in our sole discretion. Such termination shall be effective immediately, and may result in the destruction of all information and data associated with your use of the Service.

Upon termination of your Account: (1) all rights granted to you hereunder will automatically terminate, and (2) you must immediately cease all use of the Service. Even after your right to use the Service is terminated, the obligations and liabilities of the parties incurred prior to the termination date shall survive the termination and this Agreement will remain enforceable against you.

9. Payment
9.1. Fees; Billing.
9.2. Payment Processors.
9.3. Transaction Cancellation; Verification.
9.4. Fee Disputes.
9.5. Chargebacks.
9.6. Changes to Price Terms for Subscriptions.
9.7. How to Cancel Your Subscription.
9.8. Future Functionality
10. Indemnification
10.1. Indemnification.
10.2. Indemnification Procedures.
11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, AFFILIATES, AGENTS, CONTRACTORS, REPRESENTATIVES, INTERNS, SUPPLIERS, SERVICE PROVIDERS, APP PROVIDERS (AS DEFINED IN SECTION 16 BELOW), OR LICENSORS BE RESPONSIBLE FOR ANY LOSS INCLUDING, WITHOUT LIMITATION, LOST PROFITS, REVENUES, OR FINANCIAL LOSSES, OR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM THIS AGREEMENT OR THE SERVICE, OR FOR ANY DAMAGES RELATED TO THE LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, LOSS OF GOODWILL OR LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, IN NO EVENT SHALL THE MAXIMUM TOTAL LIABILITY OF COMPANY AND ITS AFFILIATES, FOR ANY CLAIMS ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT OR THE ACCESS TO AND USE OF THE SERVICE, EXCEED THE GREATER OF (1) $100 OR (2) TO THE TOTAL AMOUNT YOU PAID TO COMPANY IN FEES OVER THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties and limitations of liability provided in this Section. If you are in such a jurisdiction, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any implied warranty or limit our liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted by applicable law.

12. Digital Millennium Copyright Act ("DMCA")

Company respects the intellectual property rights of others. It is our policy to respond promptly to any claim that Content infringes the copyright or other intellectual property rights of any person. Company will use reasonable efforts to investigate notices of alleged infringement and will take appropriate action in accordance with the DMCA and this Agreement. If you believe that your copyrighted work is infringed by Content, please provide a written DMCA notice to Company at: hello@networktree.app or Network Tree Co., Attn: Founder & CEO, 43 West 64th Street, New York, NY 10023.

12.1. Filing a DMCA "Take Down" Notification.

If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a take-down notification (“Take-Down Notification”) pursuant to the DMCA by providing us with the following information in writing (see 17 U.S.C. § 512 for further detail):

Any person who knowingly materially misrepresents that content or an activity is infringing or that any material or activity was removed or disabled by mistake or misidentification, shall be liable to us and possibly others for any damages, including costs and attorneys’ fees incurred by us in removing or disabling access to the material or activity claimed to be infringing or in replacing the removed material or enabling access to it.

13. Dispute Resolutions
13.1. Mandatory Arbitration of Disputes.
13.2. Exceptions.
13.3. Conducting Arbitration and Arbitration Rules
13.4. Arbitration Costs.
13.5. Injunctive and Declaratory Relief.
13.6. Class Action Waivers
14. Communications

Company may communicate with you using email, phone calls, chatbots and text messages, including autodialed or prerecorded calls and text messages, at any email address or telephone number that you provide us, to: (1) notify you regarding your Account; (2) provide customer support; (3) troubleshoot problems with your Account; (4) resolve a dispute; (5) collect a debt; (6) poll your opinions through surveys or questionnaires; or (7) as otherwise necessary to service your account or enforce this Agreement, our policies, applicable law, or any other agreement we may have with you.

To the extent offered by Company, if you would like to receive marketing via mobile texts and alerts, you may sign up to do so. By signing up, you provide your consent to receive recurring autodialed marketing texts or other mobile messages from or on behalf of us at the mobile number you've provided. You understand that consent is not a condition of purchase. Message and data rates may apply. If you would like to be removed from the Company marketing text list, you must reply STOP to any mobile message. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to text messaging, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the user opt out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of this Agreement. You further agree that, if you discontinue the use of your mobile telephone number without notifying us of such change, you agree that you will be responsible for all costs (including attorneys' fees) and liabilities incurred by us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your Account or this Agreement.

YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

15. Miscellaneous
15.1. Entire Agreement.
15.2. Changes to the App; Changes to this Agreement.
15.3. Errors, Inaccuracies and Omissions.
15.4. User is Responsible for Equipment and Software to Connect to the Service.
15.5. Governing Law.
15.6. Severability.
15.7. Waiver.
15.8. Survival.
15.9. Assignment.
15.10. Headings.
16. Usage Rules; Product Claims.

Since you are downloading the App from an third party app store or distribution platform (like the Apple App Store, Google Play or the Amazon App store) where the App is made available (each, an “App Provider”) your use of the App may also be governed by usage rules which the App Provider may have established, and which relate to your use of the App (“Usage Rules”). In addition to the Usage Rules specified in this Section below, it is your responsibility to determine what other Usages Rules are applicable to your use of the App. You undertake to comply with all Usage Rules applicable to your use of the App and these are incorporated herein by reference.

Where any terms set out under in this Agreement are less restrictive than, or otherwise are in conflict with, applicable terms of the App Providers (including Apple’s usage rules set forth in Apple’s App Store Agreement), the terms of the applicable App Provider will prevail. We acknowledge and you acknowledge and agree that the App Provider(s) (and the App Providers’ subsidiaries) are third party beneficiaries of this Agreement and that, upon your acceptance of this Agreement, they will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereto.

If you accessed or downloaded the App from the Apple App Store, then you agree to use the App only: (1) on an Apple-branded product or device that runs iOS (Apple’s proprietary operating system software); and (2) as permitted by the “Usage Rules” set forth in Apple’s App Store Agreement.

Subject to the terms of this Agreement, if you accessed or downloaded the App from an App Provider, then you acknowledge and agree that:

17. Contact Us.

Comments, questions, and concerns about this Agreement should be sent to us at hello@networktree.app or Network Tree Co., Attn: Founder & CEO, 43 West 64th Street, New York, NY 10023.